Address accuracy
Please provide a usable phone number, complete street address and city so your order can be processed correctly.
Shipping
Orders are prepared for delivery using the shipping information submitted at checkout. Delivery timing can vary by destination, order status and courier handling.
Cash on Delivery
When COD is shown at checkout, payment is collected by the courier when the parcel is delivered.
Order support
For delivery questions, contact us on WhatsApp with your order number.
Return questions
Return eligibility can depend on item condition, category, timing and the reason for return. Contact support before sending any item back so the current process can be confirmed.
- Keep the product, tags and packaging in suitable condition.
- Share the order number and reason for the return request.
- Do not send a parcel back without confirming the return method first.